Costummi (hereinafter referred to as "we" or "this website") is well aware of the importance of protecting user privacy. This privacy policy is intended to explain to you the principles and practices we follow when collecting, using, sharing and protecting your personal information. Please read the following carefully to understand how we handle your data.
1. Types of information collected
Personal information
Registration information: When you create an account on our website, we will collect basic information such as your name, email address, phone number, etc.
Purchase records: If you shop through our platform, we will save your order details, including product information, payment method and delivery address.
Communication preferences: Based on your choice, we may record whether you are willing to receive marketing emails or other types of communications.
Automatically collected data
Browsing behavior: We use cookies and other tracking technologies to analyze users' access patterns to optimize website performance and provide personalized experience.
Device information: To ensure security and compatibility, we also collect information about the type of device you use, operating system version and browser.
2. Use of Information
We commit to use the information we collect only for the following purposes:
Provide and improve our services;
Process orders and provide customer service;
Send notifications related to products and services;
Conduct market research and data analysis;
Comply with legal obligations, such as responding to requests from government agencies.
3. Information Sharing
We will not sell or rent your personal information to third parties unless we obtain your explicit consent. However, in some cases, we may need to share some information with our partners, such as:
Logistics providers: In order to complete the delivery of goods, we need to provide the logistics company with necessary contact and address information.
Payment processors: In order to complete the transaction, we will pass the required payment information to the payment gateway.
Service providers: Share limited information with the technical support team that helps us operate the website.
4. Data Protection Measures
We take reasonable physical, technical and administrative measures to protect your personal information from loss, misuse or unauthorized access. All sensitive data is transmitted using encryption and stored in a secure server environment. However, data transmission over the Internet cannot be guaranteed to be 100% secure, so we also encourage users to be vigilant and keep their login credentials properly.
5. User Rights
Subject to applicable laws and regulations, you have the right to:
Right of access: request to see the personal information we hold about you.
Right of correction: request to update or amend inaccurate data.
Right of erasure: request to delete personal data.
Right to restrict processing: restrict our use of your information under certain conditions.
Right to object: object to certain forms of data processing activities, such as direct marketing.
To exercise any of the above rights, please contact us.
6. Cookie Policy
Cookies are small text files stored on your computer or mobile device that help improve the user experience and make the website more functional. You can adjust your browser settings to control the acceptance of cookies. Please note that disabling cookies may affect your use of certain features of our website.
7. Third-party links
Our website may contain links to other websites. Please note that once you leave our platform, we are no longer responsible for the content or privacy practices of these external sites. We recommend that you read their respective privacy statements carefully when visiting other websites.
8. Children's Privacy
We take children's privacy protection very seriously. This website is not intended for minors under the age of 13, and we do not intentionally collect personal information from such people. If we find that we have mistakenly collected the data of a child, we will delete it immediately.
9. Update this Privacy Policy
As our business develops and technology changes, we may update this Privacy Policy from time to time. We encourage users to check this page regularly for the latest information.
Thank you for your trust and support for Costummi! We are committed to providing you with the best service experience, and we will also make unremitting efforts to protect your privacy rights.